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Why Zephon?
Why us over over the competition?

Because

  • Our leadership has over 25 years of deep experience working on complex large scale security projects

  • We know how to recruit only the most experienced and skilled staff with proven hands-on security project experience. This ensures we can accomplish more, while maintaining the highest level of excellence

  • Our rich experience ensures clients are not left with security gaps. All systems designed and implemented are robust, scalable and work with minimal supervision

  • Zephon’s team has Public Trust security clearance so you can feel safe that the sensitive work of security is in the right hands

Client Success Story 1

My ex-boss called me asking if we will be able to assist their team on a very complex project for the US Federal government. The project was behind schedule and needed some go-getters to bring it back on track. Through our joint efforts, the project was not only able to go-live on time, but we also took over the management of the entire application stack, including it deployment, hardening, patching and reporting. The total revenue we helped generate for my client is over $10 million and counting.

 

We are still engaged with this project and my ex-boss is now looking at 5 years of continued success and more.

Client Success Story 2

A healthcare provider had no Azure Security Center policies applied to their Azure environment they had just started migrating to. The Information Security Architect had defined and documented robust security policies applicable to Cloud environments but none of these were applied. We applied built-in policies and created custom policies, were missing, to make their environment compatible with CIS 1.1 and the Organizational Security Initiatives. We also created custom scripts to extract the compliance state of the environment so it could be ingested into RSA Archer for reporting. This reduced a week's manual effort to a script that generated all the data required in less than a hour.

 

The Information Security Architect is now able to emphatically demonstrate compliance with all security policies, including alerts and automated resolutions.

Client Success Story 3

This Higher Education institution was a client through a previous employer. The Assistant Directory there was close to retirement. She wanted to leave an IT environment that was stable, dependable and performant. Unfortunately, this was not the case with their Identity Management environment, which was deployed by their in-house team. The main developer had quit a few months, and the current team was barely keeping the system up, tackling tons of daily tickets with no documentation in place. After engaging us for Identity Management support, we stabilized their environment, cleaned up their identity and access data, fixed bugs in the custom code and documented their system design and processes. The Assistant Director retired with a smile on her face and the team she left behind is now assured we are there whenever they need us.

Our Values:

  • Integrity

  • Diligence

  • Proactive Action

  • Perseverance

  • Share Knowledge

  • Always Learning

  • Seek Discomfort

  • Growth Mindset

  • People First

  • Respect Diversity, especially diversity of thought

  • Have a sense of humor

Our Service Support Philosophy:

  • People First

  • Listen to Understand

  • Serve with Integrity

  • Honor Commitments

  • Own Mistakes

  • Be Available

  • Be Respectful

  • Be Professional

Our KPIs for Service Support:

  • Number of Issues Raised

  • Number of Active Issues

  • Number of Issues Escalated

  • Average Resolution Time

  • Average First Response Time

  • First Contact Resolution

  • Customer Satisfaction Score

  • Customer Effort Score

Our KPIs for Quality Assurance:

  • Defects Raised Total and Per Day

  • Defects Closed Total and Per Day

  • Defects Rejected Total and Per Day

  • Active Defects

  • Severity of Accepted Defects

  • Customer Complaints

  • Development Completion

  • Requirements Completion
     

History

Vishal Masih founded Zephon in 2018 because of what he saw as a shortage of highly experienced cybersecurity people in the market and security budgets that too often couldn’t accommodate the necessary full-time experienced people most mid and large sized businesses need. 

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In light of these two market conditions, Vishal has shaped Zephon to be highly focused on ensuring his clients leverage the most ROI and security from their current investment. He and his people are shaped with a mindset for identifying ways to automate and apply innovative solutions to help fill the security gaps. Built from the depth of his experience and leadership in the cybersecurity industry, Vishal is able to vet and recruit some of the most skilled talent for Zephon. 

Leadership Team

Vishal Masih's image

Vishal Masih
Founder and President

  • LinkedIn

Vishal brings over two decades of extensive cybersecurity experience across numerous verticals, both private and public. 

 

Prior to founding Zephon, he held numerous roles at some of the leading tech companies where he was responsible for delivering solutions for Fortune 500 companies. In these roles he not only developed his cybersecurity expertise but also learned first hand the challenges teams have when navigating solutions within a company.  He also gained public sector experiencing working for the New York City (Department of Education) and the Internal Revenue Service (Department of Treasury) where he designed and implemented highly scalable solutions.

 

He has a Bachelors of Information Technology from Delhi University and holds a number of certifications from AWS, ISC2, Oracle and Microsoft

 

When not focused on building Zephon, Vishal lives in Dallas Fort Worth, TX with his family. He is an active member of the local cybersecurity chapters (DFW ISC2 and NTXISSA) and enjoys spending his free time reading and gardening.

Diversity and Small Business Certifications

  • ​Texas Historically Underutilized Business (HUB) Certified Business

  • Dallas/Fort Worth Minority Supplier Development Council, Inc. Certified Small Business Enterprise (SBE)

  • National Minority Supplier Development Council (NMSDC) Certified Minority Business Enterprise (MBE)

Company Data

  • CAGE Code:8BEH7

  • DUNS:100502794

NAICS Codes

  • 541512    Computer Systems Design Services

  • 541511    Custom Computer Programming Services

  • 541519    Other Computer Related Services

  • 541513    Computer Facilities Management Services

  • 541611    Administrative Management and General Management Consulting Services

  • 541614    Process, Physical Distribution, and Logistics Consulting Services

  • 541618    Other Management Consulting Services

  • 541690    Other Scientific and Technical Consulting Services

  • 541990    All Other Professional, Scientific, and Technical Services

  • 561410    Document Preparation Services

  • 561990    All Other Support Services

  • 561110    Office Administrative Services

  • 561621    Security Systems Services

  • 513210    Software Publishers

  • 518210    Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

  • 423430    Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

  • 611420    Computer Training

  • 611430    Professional and Management Development Training

NIGP Codes

  • 91829: Computer Software Consulting

  • 91871: IT Consulting

  • 91890: Strategic Technology Planning and Consulting Services

  • 92005: Application, Infrastructure, Hosting and Cloud Computing Services

  • 92013: Advanced Authentication System Software Services (including Maintenance and Repair)

  • 92014: Applications Software (For Minicomputer Systems)

  • 92023: Data Recovery Services

  • 92028: Emergency Backup Services and Facilities for Data Processing

  • 92040: Programming Services, Computer (including Mobile Device Applications)

  • 92044: Risk Management for Software Development

  • 92045: Software Maintenance/Support

  • 92064: System Implementation and Engineering Services

  • 99048: Identity Theft Protection and Data Security Services

  • 99029: Disaster Preparedness/Emergency Planning Services

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