IAM Program Health Assessment

Know which identity problems to fix first.

In three weeks, get an evidence-based view of your identity and access management program, a ranked set of priorities, and a practical 90-day action plan.

Fixed fee · Two onsite workshop days · Senior practitioners


When recurring identity problems need a clearer direction

Access requests get stuck. Departed employees retain access. Certification campaigns become spreadsheet exercises. Your team spends more time managing exceptions than improving the program.

You may already have the technology to address some of these problems. The challenge is understanding what is causing them, which issues matter most, and where the next investment will make a difference.

Zephon examines how your IAM program operates and gives leadership and technical teams a shared basis for deciding what to do next.


Leave with decisions your team can act on

Understand what is working and where material gaps exist.

We review stakeholder input alongside available configuration evidence, operational records, and representative workflow samples. Findings identify the supporting evidence, business impact, and areas requiring further investigation.

Know which actions deserve priority.

We distinguish problems involving technology, configuration, identity data, integration, and ownership. Recommendations consider what your existing tools can support and which dependencies need attention first.

Give your team a practical 90-day plan.

Receive sequenced actions, proposed owners, dependencies, indicative effort ranges, and measures of improvement. Your team can use the editable findings and roadmap internally, with Zephon, or with another delivery partner.

Make the case for the next investment.

An executive readout and funding brief explain the recommended first initiative, expected benefit, resource needs, and planning assumptions. A 60-minute follow-up session within 30 days of delivery helps your team work through questions affecting the first actions.


What we examine

We agree on the assessment scope before kickoff, drawing from five areas:

  • Identity data and employee and contractor lifecycle management.
  • Authentication, single sign-on, and access policies.
  • Access requests, approvals, roles, and access reviews.
  • Governance of privileged and service accounts.
  • Program ownership, integrations, operational support, and performance measures.

The scope identifies the platforms, applications, workflows, and evidence samples we will examine.


Three weeks from kickoff to executive readout

Week one

Understand the program.

Two onsite workshop days bring together the relevant business, security, and technology owners. We review evidence and walk through how selected processes operate.

Week two

Examine the causes.

We perform agreed technical checks, investigate recurring issues, and review findings with the people responsible.

Week three

Agree on priorities.

We deliver the findings, 90-day action plan, and executive readout so your team can decide what to fund and begin.

You receive an evidence checklist and workshop schedule before kickoff. The delivery period begins when the agreed participants and initial evidence are available.


Identity engineering experience behind the assessment

Zephon’s experience includes modernizing IRS identity governance with SailPoint IdentityIQ and recovering Hofstra University’s legacy identity environment. The Hofstra engagement included automated provisioning and achieved a 90% reduction in help-desk tickets.

Explore our identity work


A good fit for your organization

This assessment is designed for organizations with an established workforce IAM environment, recurring operational or control concerns, and a need to prioritize improvements.

An executive sponsor and access to the people who operate the program help us turn the findings into a plan your organization can use. Remediation, detailed solution design, and implementation can be scoped from the recommendations.


Our delivery commitment

We agree on the required outputs and acceptance criteria before kickoff. If the delivered assessment falls short of those requirements, we complete the missing work at no additional fee.


Carry part of your investment into implementation

If you engage Zephon for implementation within 30 calendar days of final delivery, 50% of the assessment fee paid will be credited toward the initial implementation invoice.


Discuss your IAM priorities

Book a 30-minute conversation with a senior practitioner. We’ll discuss the problems you’re seeing, what needs to change, and whether the assessment is an appropriate next step.