Identity Governance and Administration (IGA)

Provisioning, access requests, certifications, and role models that run reliably, stand up to audit, and don't depend on manual workarounds.

When governance depends on manual work

Most identity governance platforms can automate the access lifecycle. In practice, many don't: provisioning fails silently, reconciliation falls behind, access requests stall in approval chains, and certification campaigns turn into spreadsheet exercises. Teams compensate with manual fixes, and the platform becomes something to work around rather than rely on.

We find out why the automation isn't holding, fix the underlying configuration, data, and integration problems, and leave you with a governance platform your team can operate.

What we deliver

  • Joiner, mover, and leaver lifecycle automation across directories, cloud platforms, and applications
  • Access request workflows, including multi-level approvals with different approver groups for each request type
  • Privileged and non-privileged access certification campaigns
  • Role-based and attribute-based access models
  • Identity data cleanup and reconciliation
  • Stabilization of existing IGA platforms: provisioning failures, reconciliation bottlenecks, and performance problems
  • Migration from legacy or custom-built governance systems, carrying over workflows, approvals, and access audit history
  • Audit support and documentation

Privileged accounts are governed with the same discipline. See Privileged Access Management.

Platforms we know deeply

SailPoint IdentityIQ, Oracle Identity Manager and Oracle Identity Governance, midPoint, and Radiant Logic.

In practice

  • IRS: replaced a custom-built governance system with SailPoint IdentityIQ in AWS GovCloud, covering 110,000+ user identities and 20,000+ application entitlements, with approval workflows up to 10 levels deep and the full access audit history carried over. Read the case study.
  • DLA: stabilized a mission-critical Oracle identity platform, with an 80% reduction in downtime and 30% fewer manual help-desk tickets. Read the case study.
  • Hofstra University: recovered an end-of-life Oracle Identity Manager implementation and automated provisioning, with a 90% reduction in help-desk tickets. Read the case study.

Talk to a senior practitioner, not a sales team.

Book 30 minutes with Zephon. Tell us where the program is stuck and we will tell you plainly whether we can help.